SalesOS

Conversations

Conversation threads and messaging

List

GET
/v1/conversations

Authorization

AuthorizationRequiredBearer <token>

Session token from the SalesOS web app.

In: header

X-API-Key<token>

API key from Settings → API Keys. Authorization: ApiKey <key> is also accepted. Each operation lists the scope it needs under x-api-key-scopes.

In: header

curl -X GET "https://api.salesos.org/v1/conversations" \
  -H "Authorization: Bearer <token>"

[
  {}
]

Create

POST
/v1/conversations

Authorization

AuthorizationRequiredBearer <token>

Session token from the SalesOS web app.

In: header

X-API-Key<token>

API key from Settings → API Keys. Authorization: ApiKey <key> is also accepted. Each operation lists the scope it needs under x-api-key-scopes.

In: header

Request Body

application/jsonRequired
titlestring
metadataobject

Header Parameters

Idempotency-Keystring

Unique key (a UUID is ideal) that makes this write safe to retry for 24 hours: a retry with the same body replays the original response (Idempotent-Replayed: true); the same key with a different body is a 409.

Maximum length: 255
curl -X POST "https://api.salesos.org/v1/conversations" \
  -H "Idempotency-Key: <string>" \
  -H "Authorization: Bearer <token>" \
  -H "Content-Type: application/json" \
  -d '{
    "title": "string",
    "metadata": {
      "recordId": "string",
      "recordType": "string"
    }
  }'

{}

Delete all

DELETE
/v1/conversations

Authorization

AuthorizationRequiredBearer <token>

Session token from the SalesOS web app.

In: header

X-API-Key<token>

API key from Settings → API Keys. Authorization: ApiKey <key> is also accepted. Each operation lists the scope it needs under x-api-key-scopes.

In: header

curl -X DELETE "https://api.salesos.org/v1/conversations" \
  -H "Authorization: Bearer <token>"

Get one

GET
/v1/conversations/{id}

Authorization

AuthorizationRequiredBearer <token>

Session token from the SalesOS web app.

In: header

X-API-Key<token>

API key from Settings → API Keys. Authorization: ApiKey <key> is also accepted. Each operation lists the scope it needs under x-api-key-scopes.

In: header

Path Parameters

idRequiredstring
curl -X GET "https://api.salesos.org/v1/conversations/<string>" \
  -H "Authorization: Bearer <token>"

{}

Update

PATCH
/v1/conversations/{id}

Authorization

AuthorizationRequiredBearer <token>

Session token from the SalesOS web app.

In: header

X-API-Key<token>

API key from Settings → API Keys. Authorization: ApiKey <key> is also accepted. Each operation lists the scope it needs under x-api-key-scopes.

In: header

Request Body

application/jsonRequired

Path Parameters

idRequiredstring

Header Parameters

Idempotency-Keystring

Unique key (a UUID is ideal) that makes this write safe to retry for 24 hours: a retry with the same body replays the original response (Idempotent-Replayed: true); the same key with a different body is a 409.

Maximum length: 255
curl -X PATCH "https://api.salesos.org/v1/conversations/<string>" \
  -H "Idempotency-Key: <string>" \
  -H "Authorization: Bearer <token>" \
  -H "Content-Type: application/json" \
  -d '{}'

Delete

DELETE
/v1/conversations/{id}

Authorization

AuthorizationRequiredBearer <token>

Session token from the SalesOS web app.

In: header

X-API-Key<token>

API key from Settings → API Keys. Authorization: ApiKey <key> is also accepted. Each operation lists the scope it needs under x-api-key-scopes.

In: header

Path Parameters

idRequiredstring
curl -X DELETE "https://api.salesos.org/v1/conversations/<string>" \
  -H "Authorization: Bearer <token>"

Send message

POST
/v1/conversations/{id}/messages

Authorization

AuthorizationRequiredBearer <token>

Session token from the SalesOS web app.

In: header

X-API-Key<token>

API key from Settings → API Keys. Authorization: ApiKey <key> is also accepted. Each operation lists the scope it needs under x-api-key-scopes.

In: header

Request Body

application/jsonRequired
contentRequiredstring
Maximum length: 4000
modestring
Value in: "local" | "salesforce" | "oracle" | "oracle_cx" | "oracle_portal" | "documents"
contextobject

Path Parameters

idRequiredstring

Header Parameters

Idempotency-Keystring

Unique key (a UUID is ideal) that makes this write safe to retry for 24 hours: a retry with the same body replays the original response (Idempotent-Replayed: true); the same key with a different body is a 409.

Maximum length: 255
curl -X POST "https://api.salesos.org/v1/conversations/<string>/messages" \
  -H "Idempotency-Key: <string>" \
  -H "Authorization: Bearer <token>" \
  -H "Content-Type: application/json" \
  -d '{
    "content": "string",
    "mode": "local",
    "context": {
      "route": "string",
      "entityType": "string",
      "entityId": "string",
      "entityName": "string"
    }
  }'

{}

Extract metadata from user message using LLM Used for artifact detection and company name extraction

POST
/v1/conversations/extract-metadata

Authorization

AuthorizationRequiredBearer <token>

Session token from the SalesOS web app.

In: header

X-API-Key<token>

API key from Settings → API Keys. Authorization: ApiKey <key> is also accepted. Each operation lists the scope it needs under x-api-key-scopes.

In: header

Request Body

application/jsonRequired

Header Parameters

Idempotency-Keystring

Unique key (a UUID is ideal) that makes this write safe to retry for 24 hours: a retry with the same body replays the original response (Idempotent-Replayed: true); the same key with a different body is a 409.

Maximum length: 255
curl -X POST "https://api.salesos.org/v1/conversations/extract-metadata" \
  -H "Idempotency-Key: <string>" \
  -H "Authorization: Bearer <token>" \
  -H "Content-Type: application/json" \
  -d '{}'

{}

Streaming endpoint using Vercel AI SDK Returns Server-Sent Events for real-time token streaming

POST
/v1/conversations/{id}/messages/stream

Authorization

AuthorizationRequiredBearer <token>

Session token from the SalesOS web app.

In: header

X-API-Key<token>

API key from Settings → API Keys. Authorization: ApiKey <key> is also accepted. Each operation lists the scope it needs under x-api-key-scopes.

In: header

Request Body

application/jsonRequired
contentRequiredstring
Maximum length: 4000
modestring
Value in: "local" | "salesforce" | "oracle" | "oracle_cx" | "oracle_portal" | "documents"
contextobject

Path Parameters

idRequiredstring

Header Parameters

Idempotency-Keystring

Unique key (a UUID is ideal) that makes this write safe to retry for 24 hours: a retry with the same body replays the original response (Idempotent-Replayed: true); the same key with a different body is a 409.

Maximum length: 255
curl -X POST "https://api.salesos.org/v1/conversations/<string>/messages/stream" \
  -H "Idempotency-Key: <string>" \
  -H "Authorization: Bearer <token>" \
  -H "Content-Type: application/json" \
  -d '{
    "content": "string",
    "mode": "local",
    "context": {
      "route": "string",
      "entityType": "string",
      "entityId": "string",
      "entityName": "string"
    }
  }'

Assistant response statistics

GET
/v1/conversations/stats/optimizer

Authorization

AuthorizationRequiredBearer <token>

Session token from the SalesOS web app.

In: header

X-API-Key<token>

API key from Settings → API Keys. Authorization: ApiKey <key> is also accepted. Each operation lists the scope it needs under x-api-key-scopes.

In: header

curl -X GET "https://api.salesos.org/v1/conversations/stats/optimizer" \
  -H "Authorization: Bearer <token>"

{}

Smart Capture

Automatic activity logging

Call Intelligence

Call recording analysis and insights